PROM customers DO NOT need an appointment, dressing rooms are on a first come, first serve basis.
BRIDES:
We prefer our BRIDAL customers to have an appointment so we can provide them with the exquisite customer service our reputation demands. We like to treat each of our guests with one-on-one personal service and devote our full attention to helping our customers find the perfect Bridal gown and help them make informed decisions when it comes to style, fit and cost. Making an appointment will insure that our consultants are properly prepared and staffed to meet your needs. Also we discourage people from buying off-the-rack without proper consultation, as sizes vary greatly between each designer and often there is no return option available.
BRIDESMAIDS:
Bridesmaid gowns are available for try on by APPOINTMENT ONLY. Please call 1-888-324-4513 for a Bridesmaid Appointment.
NO walk-ins will be accepted for Bridesmaids on Weekends.
Bridesmaid appointments can NOT be scheduled with a bridal appointment.
Bridesmaid Appointments are for 1 1/2 hours ONLY. When you have chosen the bridesmaid gown you wish to order and are ready to make your down payment, each bridesmaid will need to pay 60% down to get measured and ordered. NO measurements can be taken until payment has been made.
WALK-INS:
While we will not turn away walk-ins, please understand that our first priority is to customers with appointments and we may not be able to give you our highest level of service at that given moment. If you happen to be in the area and wish to browse our store to get a feel for our selection, please do so, and then make an appointment to return and get the royal treatment you deserve. Our top priority is your satisfaction and we want you to walk out with the gown of your dreams that makes you look your best.
Thank you! The Staff of Formal's of Litchfield.
Call 1-888-324-4513 or
Fill out our On-line Contact Form.
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